What does maintaining eye contact during interactions indicate in a healthcare setting?

Maintaining eye contact during interactions in a healthcare setting signifies confidence and attentiveness. When healthcare professionals engage in eye contact, it not only shows that they are focused on the patient, but it also conveys respect and validation of the patient's feelings and concerns. This non-verbal communication technique fosters trust and strengthens the clinician-patient relationship, reassuring the patient that their needs are being prioritized.

In contrast, a lack of eye contact could be interpreted as disengagement or disinterest, potentially leading to misunderstandings or a negative impression of the caregiver's commitment to the patient's well-being. Additionally, maintaining eye contact can encourage patients to express themselves more freely, knowing they are being listened to and valued, which is crucial for effective communication in healthcare.