What is the goal of conflict management?

The goal of conflict management is to achieve a resolution that is acceptable to all parties. This approach recognizes that conflicts are a natural part of human interaction and can often lead to constructive outcomes if handled effectively. By focusing on mutual understanding and collaboration, conflict management seeks to address the underlying issues causing the disagreement, allowing all parties involved to be heard and to work toward a solution that satisfies their interests and needs.

Conflict management does not aim to prevent disagreements altogether, as this is often unrealistic and may suppress necessary discussions. Furthermore, eliminating differing viewpoints can lead to a lack of diversity in thought and hinder innovation, as varied perspectives can provide valuable insights. Additionally, maintaining authority over a discussion often exacerbates conflicts instead of resolving them, as it can lead to resentment and disengagement from the parties involved. Thus, the emphasis on an acceptable resolution promotes the idea that conflicts, when managed well, can lead to improved relationships and better outcomes.