What is the primary role of a front office assistant?

The primary role of a front office assistant is to provide an entry-level position in various office settings. This position typically involves a range of administrative tasks essential for the everyday functioning of a healthcare facility or any office. Responsibilities may include answering phones, scheduling appointments, greeting patients, managing correspondence, and performing other clerical duties to ensure the smooth operation of the office environment.

While the roles of performing surgical operations, handling accounting for medical records, or assisting in clinical patient care are critical in healthcare settings, they are not typically functions associated with a front office assistant. Instead, these responsibilities require specialized training or qualifications that go beyond the scope of entry-level clerical work. This distinction highlights the supportive yet operational role that front office assistants play in healthcare practice.