What is the term for patterns of behavior that represent different ways of managing disputes?

The correct term for patterns of behavior that represent different ways of managing disputes is "Conflict Management." This concept encompasses a variety of techniques and approaches that individuals or groups use to handle disagreements and conflicts effectively. Conflict management is essential in various settings, including healthcare, as it helps mitigate tensions, foster cooperation, and promote a positive environment.

This term captures a broader scope than simply resolving a conflict, as it implies ongoing processes and strategies aimed at controlling and addressing conflict before it escalates. It includes recognizing conflict as a natural part of human interaction and employing different styles, such as avoidance, accommodation, compromise, collaboration, and competition, depending on the situation.

Understanding conflict management not only involves knowing how to resolve disputes but also emphasizes the importance of communication, negotiation, and relationship-building in the process. This holistic approach enables better outcomes and enhances team dynamics, leading to a healthier workplace environment.